Shipping Policy

Rinude ships from the United States. Below is what to expect after you place an order.

Order processing

Orders are processed within 1–3 business days, excluding weekends and public holidays. You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships.

Delivery estimates

Within the United States, standard delivery typically takes 3–7 business days after processing. Total time from order to doorstep is usually 4–10 business days. Delivery estimates are not guaranteed.

Shipping rates

Shipping is a flat rate, calculated and displayed at checkout before you pay.

International orders

We ship to select international destinations. Customs duties, import taxes, and handling fees are set by the destination country and are the responsibility of the customer. These are not included in the amount you pay at checkout. Delivery times for international orders vary and may be extended by customs processing.

Tracking

A tracking number is emailed to you once your order ships. If you haven't received tracking within 5 business days of ordering, contact us.

Delays

Carrier delays, weather, and customs processing are outside our control. If your order is significantly delayed we'll notify you and help resolve it with the carrier.

Lost or damaged shipments

If your package is lost in transit or arrives damaged, contact us and we'll work with the carrier to resolve it. We'll send a replacement or issue a refund.

Storage on arrival

Store your bottle at room temperature, away from direct sunlight, with the cap on. Keep out of reach of children.

Incorrect addresses

Please double-check your shipping address at checkout. Orders returned to us due to an incorrect or incomplete address can be reshipped once you confirm the correct details; reshipping costs may apply.

Questions

Email rinudeco@gmail.com